INTRODUCTION
Effective Date: September 26th, 2025
Welcome to Paradise Luxe! We respect your privacy and are committed to protecting your personal information in accordance with the Belize Data Protection Act, 2021 (Act No. 45 of 2021) and best practices in data protection.
This Privacy Policy describes how we collect, use, store, share, and safeguard your personal data when you:
visit or interact with our website,
place an order online or in-store,
contact us via email, WhatsApp, or social media,
participate in promotions, or
use other services related to Paradise Luxe.
By using our services, you consent to the practices described in this policy.
What Information We Collect
We may collect the following personal data when you shop with us:
Contact & Identity Data: Full name, email address, phone number
Address Data: Shipping address, billing address
Order Data: Items purchased, order numbers, payment method (bank account, transaction records)
Device & Usage Data: IP address, browser type, pages visited, time stamps (via cookies and analytics)
Social or Messaging Data: If you contact us via WhatsApp, Facebook or Instagram, we may collect the messages you send, your social media handle, and basic profile info
Gift Card Data: If you use or purchase gift cards
Other Information: Any information you voluntarily provide (such as when you send us feedback, request support, or fill a form)
We only collect data that is necessary for the purposes laid out below.
How We Use Your Information
We use your data for the following purposes:
To process and fulfill your orders, including delivery, pickup scheduling, and payment confirmation
To communicate with you about your order status, support requests, or account-related updates
To send marketing and promotional messages (with your consent) — such as newsletters, special offers, or site updates
To analyze and improve our website, products, and services, including site navigation, performance, and user experience
For internal business operations, fraud prevention, and security
To meet legal and regulatory obligations, such as tax accounting and compliance under local Belizean law
We will not use your personal data for purposes incompatible with those described here without first obtaining your consent.
Legal Basis & Compliance with Belize Data Protection Act
Under the Belize Data Protection Act, 2021, we act in accordance with principles of lawful, fair, and transparent processing. Key provisions include:
Collecting data only for legitimate purposes
Ensuring your personal data is accurate and up to date
Limiting how long data is retained
Maintaining appropriate security to prevent unauthorized access
Respecting your rights to access, correct, erase, or object to processing of your data
Strict control over transferring data outside Belize, only when adequate data protection is guaranteed regulations.clym.io
As a controller of your personal data, we will respond to your requests regarding your rights as defined under the Act.
Data Storage & Security
Your data is stored securely using industry-standard safeguards (e.g. encryption, access controls, secure hosting)
We use SSL encryption for all online transactions to protect your information
We limit internal access to data to employees or agents who need it for legitimate tasks
We may use trusted third-party service providers (e.g. couriers, banking partners, analytics tools) who are contractually obligated to protect your data
In the event of a data breach impacting personal information, we will notify you and authorities in accordance with Belize law
Sharing Your Data with Third Parties
We may share your personal data in the following situations:
With delivery partners (BPMS, IDS, Belize Post, Tropic Air Cargo) to arrange delivery or pickup
With payment partners (bank, DigiWallet, E-Kash) to process transactions
With trusted service providers (e.g. website hosting, email servers, analytics) under confidentiality obligations
If required by law or legal process (e.g. court orders, government request)
In any corporate restructuring (merger, sale) — but only under confidentiality and within Belize’s data protection standards
We do not sell or rent your personal data to third parties for marketing purposes.
Cookies & Tracking Technologies
We use cookies and similar tracking tools to improve site usability, remember your preferences, track orders, and analyze site performance
We may use analytics tools (e.g. Google Analytics) to study how users interact with our site
You can disable cookies via your browser settings, though some features may not function properly without cookies
Marketing & Communication Preferences
You will not receive promotional communications unless you opt in
You can withdraw consent or opt out at any time (via links in emails or by contacting us)
Even after opting out, we may send you essential service notices (order confirmations, account updates, etc.)
Your Rights as a Customer
Under Belize’s data protection regime and good practice, you have the right to:
Access your personal data held by us
Correct or update inaccurate or incomplete data
Erase your data (where legally permitted)
Restrict or object to certain types of processing (e.g. marketing)
Data portability (receive your data in a commonly used format)
Complain to the Belize Data Protection Authority or relevant regulator if you believe your rights are violated
To exercise these rights, please contact us at the contact details below.
Retention of Personal Data
We retain your personal data only as long as needed for the purposes listed above or as required by law. Examples:
Order and transaction records: retained for taxation/accounting compliance
Marketing data: retained until you opt out or withdraw consent
Service logs/analytics: anonymized or deleted periodically
When data is no longer necessary, we securely delete or anonymize it.
Minor Protection & Children’s Privacy
Our services are intended for adults (18+). We do not knowingly collect personal data from children under 18. If we discover that data from a minor was collected without proper approval, we will take steps to delete it.
Changes to This Privacy Policy
We may update this policy from time to time. We’ll publish the updated version on our website along with a new “Effective Date”. If material changes occur, we will notify you via email or website announcement. Your continued use of our services constitutes acceptance of those changes.
Contact Us / Data Controller
If you have any questions, complaints, or wish to exercise your rights, you may contact:
Paradise Luxe
Email: paradiseluxe.bz@gmail.com
WhatsApp / Phone: +501 608-3709
